At Miyaki, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

Information We Collect
When you contact us, submit an enquiry, or interact with our website, we may collect information such as your name, email address, phone number, company name, and any other information you choose to provide.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general information about how you use our website.

How We Use Your Information
We may use the information we collect to:

• Respond to your enquiries and requests
• Provide and manage our services
• Communicate with you
• Improve our website and services
• Understand how visitors use our website
• Maintain the security and functionality of our website
• Comply with applicable laws and regulations

We only use your personal information for legitimate business purposes and as permitted by applicable law.

Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how our website is being used. Cookies may help us remember your preferences, analyse website traffic, and improve the performance of our website. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

How We Share Your Information
We do not sell or rent your personal information. We may share your information with trusted service providers who help us operate our website, communicate with you, provide our services, or manage our business. We may also disclose your information when required by law or when reasonably necessary to protect our rights, property, security, or the safety of others.

Third-Party Services
We may use third-party services to support our website and business, such as website hosting, analytics, email, payment processing, or other technology services.

These providers may have access to personal information where necessary to perform services on our behalf. They are expected to handle your information appropriately and in accordance with applicable requirements.

Third-Party Websites
Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, security, or privacy practices of these third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of storing or transmitting information over the internet is completely secure. We cannot guarantee the absolute security of your information.

Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes, and meeting legal requirements. When personal information is no longer required, we will take reasonable steps to delete or securely dispose of it.

Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These may include the right to request access to your information, ask us to correct inaccurate information, request deletion of your information, or object to certain uses of your information.

Children’s Privacy
Our website is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children under the minimum age permitted by applicable privacy laws.

If you believe that a child has provided us with personal information, please contact us. We will take reasonable steps to review and, where appropriate, delete the information.

International Data Transfers
Depending on where our service providers are located, your personal information may be processed or stored in a country different from where you live. Where required by applicable law, we will take reasonable steps to ensure that your information receives appropriate protection when it is transferred internationally.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable laws.

Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.